Privacy Policy
This Privacy Policy explains what we collect, why, and what rights you have. We try to keep it in plain language.
1. What we collect
- Quiz answers you submit (so we can personalize your plan).
- Email address when you enter it in the email step (to deliver your plan and account access).
- Screenshots and chat content you voluntarily upload for AI analysis.
- Usage data: page views, clicks, time on screen, device type, approximate location from IP, UTM parameters. This is stored in our analytics database (Supabase) tied to an anonymous session ID.
- Payment data: handled by our payment processor. We do not store card numbers on our servers.
2. Why we collect it
- To provide, personalize, and improve the service.
- To process payments and prevent fraud.
- To measure funnel performance and A/B test variations.
- To communicate with you about your account.
3. Who we share it with
We do not sell personal data. We share it with vendors that operate the service (payment processor, email provider, analytics infra, AI providers for content generation). Each processor operates under contract and applicable data-protection laws.
4. Cookies & similar tech
We use a small set of cookies and localStorage entries to keep you logged in, remember your quiz progress, and measure funnel conversion. You can clear them via your browser settings at any time.
5. Your rights
Depending on your jurisdiction (GDPR, CCPA, LGPD, etc.), you may have the right to access, correct, export, or delete your data. To exercise any of these, email help@codesecrests.site from the address associated with your account. We respond within 30 days.
6. Data retention
We keep account data while your subscription is active plus 12 months after cancellation for accounting/legal reasons, unless you request deletion earlier. Anonymous analytics data may be retained longer in aggregate form.
7. Security
Data in transit is encrypted via TLS. Passwords and sensitive data at rest are encrypted by our infrastructure providers. No system is 100% secure — we do our part and so should you (strong passwords, no sharing accounts).
8. Children
Charmist is for adults (18+). We do not knowingly collect data from minors. If you believe a minor submitted data, email help@codesecrests.site so we can delete it.
9. Changes
We will update this policy as needed. The "Last updated" date above reflects the most recent change.
10. Contact
Privacy questions or requests: help@codesecrests.site.